Frequently Asked Questions

General Questions

What is LAFCSuites.com?

LAFCSuites.com is the official single-match suites and concert suites website for BMO Stadium. LAFCSuites.com is designed specifically for premium suite sales (e.g. luxury suites, luxury suite tickets, etc.). This website is operated by Los Angeles Football Club and BMO Stadium, and powered by SuitePro.

Am I buying directly from LAFC?

Yes, the suites posted for sale on this website come from BMO Stadium directly.

How is my information protected?

Your personally identifiable information and non-personally identifiable information are protected using industry-standard data encryption and security measures. If you provide payment information to purchase a suite, your payment information will be handled in accordance with PCI DSS, the information security standard for protecting credit card data. For more information, please see our Privacy Policy.

Shopping for a Suite

How do I book an LAFC or concert suite?

To rent a suite for a concert at BMO Stadium, click on the event you wish to attend via the to view available options. A suite can be purchased directly from the website by entering your credit card information or by contacting the Los Angeles Football Club Premium Team at [email protected].

To learn more about suite leasing options and benefits, please email the LAFC Premium Team at [email protected].

When do I get my tickets after booking a suite?

Following your purchase, a representative from the LAFC Premium Team will reach out to confirm your reservation and coordinate ticket delivery for your suite. All tickets will be delivered digitally and can be accessed through LAFC's Account Manager.

How are my tickets delivered?

All suite tickets and parking passes will be mobile-only. After your purchase, you will be assigned an online Account Manager and a representative from the Premium Team will provide instructions on how to access and download your tickets. Tickets cannot be printed and must be presented on your mobile phone. It is recommended that you electronically transfer tickets directly to your suite guests to ensure proper access into BMO Stadium.

Will the suite be private to my group?

Yes. All suites listed on LAFCSuites.com are fully private.

Are suites ADA accessible?

Yes. All suites, loge boxes, and club spaces are ADA accessible. Guests will enter through the VIP Grand Lobby located in the Pepsi Plaza, northwest part of the stadium.

Payment

What forms of payment are accepted?

Acceptable forms of payment on LAFCSuites.com include:

  • All major credit cards including Visa, Mastercard, American Express, and Discover

Is payment required in full?

Payment in full is required upon booking in order to secure a suite.

Are there any additional fees?

There is typically a stadium fee per transaction which varies per each event. In-suite catering is not included with the suite purchase and a menu will be provided with the total cost of each item/package.

Refund Policy

Can I cancel my suite reservation?

No. All suite sales are final. For more information on rescheduled events or canceled events, see below.

What if my event is postponed/rescheduled?

Should an event be postponed, your suite tickets will be valid for the rescheduled event.

What if my event is canceled?

If the event is canceled, a refund will be issued to the purchaser.

Planning Your Premium Experience

How and when do I order catering?

To place an order, your LAFC Representative will put you in touch via email with a contact from Legends. Legends will provide a catering menu which will give further instruction on how to pre-order catering for the suite.

Am I required to purchase catering?

No. In-suite catering is not required to purchase and there is no catering minimum. Guests can also purchase food and beverage individually from general concessions and bring these items back to the suite. Outside food and beverage is not permitted inside the stadium.

How much does catering typically cost?

All costs will be provided in the catering menu. Packages are set based on type of food and beverage - i.e., individual items vs. packages. - and number of people.

Can I purchase additional tickets (also known as Standing Room Only tickets or "SROs") for my suite?

Each suite comes with an option to purchase up to six SROs (Standing Room Only Tickets). To purchase SROs, please contact your LAFC representative to complete the transaction.

Can I get guest passes for my suite?

Guest passes are not allowed for suites. If you would like to host additional guests, you will have to purchase Standing Room Only tickets up to the maximum allowed for your suite type.

What is the child ticket policy for suites?

Children two (2) years of age and under do not require a separate ticket for admission into BMO Stadium. Suites can provide a welcomed private and secure space for families attending an event with younger children.

What am I permitted to bring into the suite (and BMO Stadium)?

BMO Stadium adheres to the LAFC's Clear Bag policy which can be found here. For additional rules, please refer to the LAFC or BMO Stadium website closer to the event date or contact a representative from the LAFC Premium Seating Department.

Does my suite ticket give me access to other areas?

Suite tickets will provide access to your suite, along with the club level where your suite is located.

GameDay Questions

Where do I park?

Your suite will include four (4) parking passes in Exposition Park’s general lots. You will be provided with details on where and how to park. Similar to your tickets, parking passes will be delivered digitally via Account Manager. For more information, please contact a member from the LAFC Premium Team.

Where do I find the VIP Entrances?

VIP entrances are located near the northwest corner of the stadium and within Pepsi Plaza. Your LAFC Premium Team Representative can provide you with additional information. Please visit BMO’s webpage for further information.

When does my suite open?

BMO Stadium gates open 90 minutes prior to the event. You will have access to your suite upon entry.

Can I order food/beverage from the suite during the game?

Yes. Each suite is serviced by a shared suite attendant. In-game food and drink orders can be placed via the attendant. An Event Day Suite Menu will be in the suite upon arrival. The Event Day Suite Menu is slightly more limited than the Advance Catering Menu, however, you’ll still find stadium favorites and plenty of beverages available (water, soft-drinks, beer, wine, liquor). In-suite catering items are served in group-portions, not individually. Please make your LAFC Premium Team Representative aware of your intent to purchase food and beverage if you would like to place an order in advance.

Do I tip our suite attendant?

While it is not required, gratuity is customary and greatly appreciated.

If I have an issue with my suite on gameday, who can I contact?

If you have an issue, please contact your LAFC Premium Team Representative as well as BMO Stadium staff.

Issues

I'm having trouble booking a suite online. What can I do?

If you are having trouble, please email us [email protected].

I booked a suite but I haven't received my tickets yet. Where are they?

We apologize for the inconvenience. Tickets are typically issued to your account within 10 days of the event. You can access your tickets at lafc.com/am. Please contact your LAFC Representative or email [email protected] for more info.

Still have questions?

Reach out and a LAFC representative will be happy to assist you